Cache of job #13850918

Employer

Knock House Hotel

Job Title

Senior Hotel Receptionist

Description

Knock House Hotel,is a superb 3* Hotel, located in the Tranquil village of Knock & has just completed a €350,000.... 68 Bedroomed Refurbishment.We are now inviting applications for the position of an Senior Hotel Receptionist on a permanent full time basis. Requirements: * The ideal candidate should have at least 3 years experience in a similar style Hotel. * A working knowledge of OPERA,or similar Front Office system is essential. * Applicants who have an outgoing,pleasant personality,be very guest focused and strive to deliver exceptional customer care to all our guests. * Excellent personal presentation. * You should be able to display excellent organisational & time management skills. * You will have a keen eye for detail,be a team player and also be capable of working on your own initiative. * Excellent written & verbal English essential. The Role will require: * Answering the Phone in a warm & welcoming manner & dealing with all Guest enquiries. * Taking Guest Reservations,& maximising the Rate & Occupancy. * Taking Restaurant Reservations as per our Company standard. * Checking in & welcoming all Guests & ensuring their needs are met from arrival to departure. * Assisting with all guest queries regarding "things to do"around the area,& to have an in depth knowledge of the many attractions that there are to see. * Ensure all charges are posted & that all billing is correct & accounted for. * Ensure your Cash handling & credit card transactions are correct & balanced daily. * Work closely with the Accommodation department to ensure Room requirements & requests are fulfilled. * With your "can do"attitude,assist on occasions,in other departments,as & when required. * Taking a lead role in Managing the Front Desk team & working with Management within the Hotel to ensure the smooth running of the Front Desk. * Excellent promotional prospects. This job originally appeared on RecruitIreland.com.

Location

Mayo

Date Added

101 days ago

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