Customer Service Adminstrator
CareerWise Recruitment
Mayo
A Customer Service Administrator is required by CareerWise Recruitment for our Westport based Manufacturing company. This is a temporary basis on a week-to-week basis. Are you available immediately to work then this the position for you !!! THE ROLE: * Manage day to day customer order requirements and enquiries to ensure timely and accurate processing of orders to meet Customers lead times providing Customers with status of order updates as and when required. * Update order information post-production to ensure accuracy of product specs. * Maximise sales and profitable growth of customer accounts by developing positive and professional relationships with Customers thereby improving communication and increasing loyalty to the business. * Execution of day to day pricing enquiries both from existing and potential customers and verify correct customer pricing to orders. * Minimise financial exposure in terms of stock holding both of raw materials and finished goods and ensure good stock allocation maintaining a last in first out process. * Manage design interface with customer key accounts. * Provide customer and performance reports as requested. * Provide statistical analysis to the C.S. Supervisor on their customer's performance. * Understand and ensure all departmental procedures are followed for order processing and customer communications. * Establish and maintain customer specification files/set up Master Estimates as required. * Contribute to team building showing flexibility with regard to holiday cover, training etc and provide cover for other accounts as required. * Support and contribute to process improvement projects as appropriate. * Provide back up to Commercial Print and Reception as requested. * Contribute to achieving individual accounts and departmental objectives. * Carry out any other reasonable task once adequately trained. REQUIREMENTS: * A third level qualification would be desirable but not essential. * Minimum Leaving Certificate with five grade C's or above. * Customer Service experience (3-5 years) and ideally within a manufacturing industry environment. Please call Louise Mulligan today for further information on 0949003979 or email: lmulligan@careerwise.ie. CareerWise Recruitment (In Search of Excellence. Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.
335 days ago